Privacy Policy

Last updated: July 2, 2026

At Gymtro, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fitness management platform, FlexTrack.

1. Information We Collect

We collect information that you provide directly to us when you register for an account, manage your gym members, process subscriptions, or communicate with us. This may include:

  • Personal Information: Name, email address, phone number, and physical address.
  • Business Information: Gym name, location, and operational details.
  • Member Data: Information about your gym members, including attendance records, membership plans, and fitness progress tracking (as inputted by you).
  • Financial Information: Payment and billing details required for subscription processing and billing management.

2. How We Use Your Information

We use the information we collect to operate, maintain, and improve our platform, including to:

  • Facilitate gym management operations, such as member tracking and equipment management.
  • Process payments and manage subscriptions for your facility.
  • Provide powerful analytics and automation tools to help you grow your business.
  • Send administrative information, such as updates, security alerts, and support messages.

3. Data Security and Protection

We implement industry-standard security measures designed to protect the personal and financial data of both you and your gym members. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share information with trusted third-party service providers (such as payment processors or cloud hosting providers) solely to perform services on our behalf, under strict confidentiality agreements.

5. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete your data. You can manage your account information directly within the FlexTrack dashboard or contact us for assistance.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].